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New patient calls need consistent intake
Injury type, referral source, and insurance information need to be captured accurately before the first visit can be scheduled.
Keep your chiropractic or PT schedule full without overloading the front desk.
Automate4U's voice agent answers calls for new patient inquiries, reschedules, and insurance questions, so your front desk can focus on patients in the office.
Communication dashboard
Today's patient calls
New patient inquiry
Insurance and injury type
Schedule new patient exam
Reschedule request
Existing appointment found
Update calendar
Insurance question
Plan details captured
Route to billing
Referral from physician
Referral source noted
Create intake task
Designed to keep new patient intake moving without interrupting care in progress.
Chiropractic & PT front desk reality
Front desk staff are juggling patients in the office and patients on the phone.
New patient calls, reschedules, and insurance questions often arrive while staff are checking patients in or assisting during treatment.
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Reschedules happen constantly
Patients call to move appointments around work, pain levels, and availability, often multiple times per week.
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Insurance questions take time to research
Coverage and billing questions often require staff to step away from patients to check plan details.
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Calls arrive during treatment hours
The front desk is often short-staffed exactly when patients are calling, because they're also checking patients in and out.
Staff support
Designed to support your front desk, not replace it.
The agent handles routine scheduling and intake so your team can stay focused on patients who are in the office.
New patient intake & scheduling
Capture injury type, referral source, and insurance details, then schedule the first visit around your availability.
Reschedule & cancellation handling
Let patients reschedule or cancel without tying up staff, while keeping your calendar accurate.
Insurance & billing question routing
Capture plan details and route coverage or billing questions to the right person.
After-hours & overflow coverage
Answer calls during busy treatment blocks, lunch, and after hours so patients aren't sent to voicemail.
Real conversations
Hear how a new patient call actually sounds.
Designed to sound warm and professional while collecting the details your front desk needs.
Agent Network Studio
Try the selected live agent
Speak naturally about a new patient inquiry, a reschedule, or an insurance question.
Chiropractic & PT Front Desk Assistant
New patient intake, scheduling, and insurance routing
New patient intakeScheduling & reschedulesInsurance routingStaff handoff
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Caller intent
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Context captured
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System action
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Human handoff
AgentThanks for calling Willow Creek Wellness. I can help schedule a visit, reschedule an appointment, or answer general questions about our practice. How can I help?
CallerMy doctor referred me for lower back pain and I'd like to schedule a first visit. Do you take my insurance?
Scenario to test
Speak naturally and use the caller prompt below, or ask your own question. The assistant should collect context, stay in the selected business scenario, and route toward a clear next step.
Current demo: Chiropractic & PT Front Desk Assistant
Try sayingMy doctor referred me for lower back pain and I'd like to schedule a first visit. Do you take my insurance?
Your browser may request microphone access. Use realistic business questions for the best test.
During a walkthrough, we can review approved examples and map the call scenarios that matter most to your practice.
You stay in control
Built around your existing policies and workflows.
The agent follows the intake and scheduling rules you define and routes clinical or billing-sensitive questions to your staff.
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Configure new patient intake
Define the questions asked for new patients, including injury type, referral source, and insurance information.
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Set scheduling & provider rules
Keep bookings aligned with provider availability, visit types, and appointment lengths.
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Protect clinical questions
Questions about diagnosis, treatment plans, or symptoms can route to clinical staff instead of being answered by the agent.
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Adjust by location or provider
Multi-location or multi-provider practices can use shared standards while customizing scheduling and routing.
Implementation process
A practical rollout process for busy teams.
We typically start with new patient intake and reschedules, since those are the highest-volume calls, then expand to insurance and billing routing.
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Operational discovery
We map your scheduling system, intake questions, provider availability, and escalation rules.
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Configuration & testing
Conversation flows are built around your intake process, scheduling rules, and approved language, then tested against real scenarios.
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Launch & optimization
We monitor outcomes, review scheduling accuracy with your team, and expand to insurance and billing routing once it's proven.
Why it pays for itself
See how this compares to an in-house hire.
Based on the AI Front Desk Growth plan with annual billing, which most teams on this page start with.
Estimated annual savings
~$43,416/year
That is roughly $43,416 in annual savings, plus coverage on evenings, weekends, and holidays your in-house team is not working.
In-house front desk
$48,000+/year
~$4,000/mo · 1 staff member, weekdays only
AI Front Desk (Growth)
~$4,584/year
~$382/mo · 24/7 across calls, chat, and SMS
Missed call follow-up
5-10 hrs/mo
Lead intake & qualification
10-20 hrs/mo
Appointment reminders & confirmations
5-15 hrs/mo
CRM updates & data entry
10-30 hrs/mo
Weekly reporting
5-10 hrs/mo
See full pricing & savings breakdown
Estimated time ranges based on typical SMB operations. Your numbers will depend on call volume, team size, and how many workflows you automate.
Questions practice owners ask
Keep patient experience and clinical boundaries protected.
Scheduling and intake should be smoother, but clinical judgment always stays with your providers.
Will it answer questions about treatment or diagnosis?
No. Clinical questions are routed to your staff. The agent focuses on scheduling, intake, and administrative questions.
Can it verify insurance coverage?
It can capture plan details and route them to billing for verification, depending on how you'd like that handled.
What if a patient describes a medical emergency?
Calls describing urgent or emergency symptoms are flagged for immediate staff attention based on rules you define.
Can each provider have different scheduling rules?
Yes. Visit types, durations, and availability can be configured per provider or location.
Operational walkthrough
Explore whether it fits your operations.
See real call scenarios and explore how a front desk agent could support new patient intake and scheduling for your practice.
This is a consultative, low-pressure walkthrough.
We will focus on the policies, workflows, and handoff rules that matter before recommending a rollout path.
Schedule an operational walkthrough.
Tell us about your scheduling system, intake process, and how new patient calls are currently handled. We'll review whether a front desk agent is a good fit.
We respect your privacy. Clinical and billing-sensitive workflows stay under staff review until policies and escalation rules are validated.